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      Duke Health

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      Duke Health reviews

      Patient Service Assocaite - Anonymous employee Duke Health Employee Review

      3.0
      Jul 25, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits Job Security Good training Lots of opportunity for growth or changing departments

      Cons

      Low low low pay. Seriously I cant wrap my mind around how Duke gives so little for their support staff. I get that they give all their money to Drs and Nurses but with the money they make off of parking at the hospital for a week they could give some serious raises to PRMO staff.

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      5.0
      Jun 16, 2026
      Registered nurse
      Recommend
      CEO approval
      Business outlook

      Pros

      Scheduling is quite flexible working 3 12s

      Cons

      Holiday pay is only for major holidays not Christmas Eve

      3.0
      Jun 17, 2026
      Patient service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good for an administration job that is patient facing. They have good heath insurance options. They are willing to train people thathave not used their systems.

      Cons

      No paid holidays, you have to use your PTO bank. They changed to a time management system that is unforgiving. You know have to have PTO in your bank to even ask for PTO. No negitive PTO option. They have a point system for calling out and being tardy. That stays on your file for 13 month with no way to lose the point. Implementing a self service system that questions jobs security.

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