Great place to work - Store Manager Dufry Employee Review

5.0
Nov 25, 2018
Recommend
CEO approval
Business outlook

Pros

The best thing about working at world duty free (Dufry) 1. Atmosphere around the stores 2.working with others with the same mentality 3. Busy and always something to do in the stores 4. Incentives 5. Management/Supervisors listens and understands(accommodates where possible) 6. Shift flexibility as a 24 hr business 7. Do events outside of work - family fun days Sun run Staff appreciation days 8. Staff progression - sales to key holders , key holders to supervisors and supervisors to managers. 9. Internal trainings to development knowledge Staff development, wages, Atmosphere, Management and supervisors

Cons

No real cons if you put the effort in you get recognized

Explore other reviews about Dufry

5.0
Apr 19, 2025
Recommend
CEO approval
Business outlook

Pros

2 shifts Morning and PM

Cons

The flight gets delayed, so you stay until it leaves.

1.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

READ ALL THE OTHER REVIEWS, THEY ARE TRUE. Leaving for the day, getting paid, and wonderful co-workers (NOT MANAGEMENT).

Cons

EVERYTHING ELSE AND MANAGEMENT. This company preys on your desperation. Quick to hire and quick to fire people. Getting there and leaving is a hassle. Entitlement and superiority complex between management and employees, especially since many have recently immigrated, work other jobs, or are bettering themselves in university. Pay is minimal, no set schedule that’s also given the day before the work week, hours are reduced, shifts can be less than 10 hours apart, your life revolves around them. Work life balance is only lip service to gaslight you to think they care…they don’t. They are set in their ways.

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