I wouldn't recommend it long term. - Retail Sales Associate Dufry Employee Review

2.0
Sep 25, 2018
Recommend
CEO approval
Business outlook

Pros

1) Great entry level job. It's a perfect place to start if you have no experience in sales because you will receive proper training and have a wide variety of resources/workshops available in order to learn everything you need to become a qualified salesman. 2) It looks good on your resume.

Cons

1) Salary is a joke. You get paid minimum wage yet they expect you to prioritize your life around them. You also only get an abysmally small amount of commission from the very high sales quota you're required to meet. 2) They won't accommodate your schedule regardless of your circumstances. 3) Management is a mess and there's a lack of communication between the supervisors. You'll literally get in trouble for WORKING. One supervisor will yell at you for trying to fold clothes / re-stock/ clean up your area because you only need to be focused on attending customers but then another one will also yell at you if the shelves look empty or if the store is untidy. 4) Say hello to mandatory overtime and kiss your social life goodbye.

Explore other reviews about Dufry

5.0
Apr 19, 2025
Recommend
CEO approval
Business outlook

Pros

2 shifts Morning and PM

Cons

The flight gets delayed, so you stay until it leaves.

1.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

READ ALL THE OTHER REVIEWS, THEY ARE TRUE. Leaving for the day, getting paid, and wonderful co-workers (NOT MANAGEMENT).

Cons

EVERYTHING ELSE AND MANAGEMENT. This company preys on your desperation. Quick to hire and quick to fire people. Getting there and leaving is a hassle. Entitlement and superiority complex between management and employees, especially since many have recently immigrated, work other jobs, or are bettering themselves in university. Pay is minimal, no set schedule that’s also given the day before the work week, hours are reduced, shifts can be less than 10 hours apart, your life revolves around them. Work life balance is only lip service to gaslight you to think they care…they don’t. They are set in their ways.

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