3.0
Oct 25, 2018
Former employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business outlook
Pros
Franchises depend on the owner and manager, they can be incredible places to work with fast paced environments!
Cons
Corporate stores are awful. Stylist and manager turnover is insanely high. Receptionists are expected to basically be managers for just above minimum wage. Stores are always running behind, and customers are (understandably) upset. Corporate obviously doesn’t care one bit about employees; their policy is to overbook so they can make more money. As a result, stylists get no breaks and are rundown.