Transparently Abusive - Customer Service Representative DriveTime Automotive Group Employee Review

Always busy, good pay, decent hours

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

It use to operate like a startup. Flexible with the right management. Outings can be fun, but most of the fun has been laid off or budgeted out. Red tape, metrics, favoritism, and budgeting ruined everything. I miss what it use to be.

They have let go at least 50% of IT, and another 20% have left on their own if not more within the last year. The good old boy club is very strong, was told there's no where to move up. Years in a row never having any actual achievable goals to show accountability for promotion. They are running out of technical knowledge and the only one's who are staying are those who've been there for a long time, only. Even some of those are getting laid off unexpectedly. Having connections outside of work seems to matter more than skill or contributions wether that's code or hours spent. Be wary of applying here, they are running on a skeletion crew on just about every team, this was not the case a year ago. What's left is not the biggest contributors or most impactful team members. Once the CTO (Greg) left, it all started a shift, a little over a year ago. No sense of ownership on any of the teams, while every team is so fragmented. One could be implimenting something affecting the whole company and get laid the same day.