Worst place I have ever worked. Be warned! - Employee Benefits Consultant Drewberry Employee Review

- Directors will be nice to you when you arrive and then you'll probably never hear from them again, unless to complain about spending money at company events organised by Drewberry. ANY feedback will be brushed off as negativity. - I was one of a few to quit the business immediately, this year! One girl just stopped coming to work. Management discussed their spend on recruitment fees in a company briefing, rather than addressing the causes of all their employees quitting which is; poor management, excessive workloads, a toxic work culture and poor employee benefits. - Even with previous insurance experience, the level of knowledge required to provide good advice to clients is very high. The training for this is beyond poor, you will get 3-4 hours of training per week with a manager or senior (if you're lucky) when they're not absolutely slammed working 12 hour shifts and/or 6 days a week themselves. This 'training' takes around 3 months. There is no formal training plan, competency matrix, checkpoints, elearns or processes to follow. At some point a manager will ask you 'How long do you think it will be before you're ready?' which is bizarre to me because how can you know how much you don't know? From then on you will need to be able to provide advice and proactively sell group insurance products to clients and you will probably have no idea what you at this point... - Drewberry is part of a larger organisation that has little to no experience in group insurance products. You will be sent on training/refresher courses and take tests about insurance products you are untrained on and have no relevance to you day to day role. - The managers were unsupportive and combative in their approach. I felt personally bullied by management , sometimes in front of my colleagues and when I tried to raise this issue with another manager, they said that they really liked that manager and it went no further. There's no HR function here so they are marking their own homework, be warned. - The workload was more than could be handled in a regular work week. On a normal day I would respond to around 35-50 client emails a day, sell and administer a rolling portfolio of around 25-35 clients a month. The administration of these clients is a huge undertaking. Admin support was only generally provided to new business enquiries so if you're doing renewals, you will have to do A LOT of it yourself. On top of this you will also need to find time to make outbound calls and video calls to clients to increase their spend on insurance. There will not be enough time and there will probably not be enough people in the team to support you if you get sick/go on holiday. If you're only on annual leave for less than a week, you probably should be checking yours whilst you're not at work. - When I requested support to reduce the workload, it was 'not in the process', 'not enough resource', 'we're working on it'. The workload and toxic company culture took an immense toll on my personal and mental health and (at the time of my employment) Drewberry had not paid for the Employee Assistance Programme for their own employees so I had to seek mental health support through other means. - Everyone has to come to the office on Friday only to encourage... something... I don't know what.... Talking and laughing during work hours in generally frowned upon. There are few amenities to look forward to on Friday in the office or nearby and parking is VERY limited. - A strict 1 hour lunch policy is in place to ensure employees 'health and wellbeing' which is funnily one of the most damaging things for me as it would equate the equivalent to a whole week of unpaid work at Drewberry a year on their sofa with a kettle. The wi-fi and mobile signal in the building is rubbish and you can't even skive in the toilet for 5 minutes because there was no signal for anything. These were just my experiences in my time there, you experience may vary.