Terrible & Toxic culture - Anonymous employee Dragonboat Employee Review

Thank you for spending time to share your view about Dragonboat. As the CEO, one key part of my job is to hire the right people and help them to grow while providing exceptional value to our customers. At times I made hiring mistakes where we have brought on good people but turned out to be not a good fit for their role in a high performing startup. And if this is you, I apologize. I’ve been working hard to improve our hiring process. I believe we are in a much better place now with our functional leaders onboarded and ramped up. What makes Dragonboat different as a place to work that may not fit everyone? Three of our key values may provide some insights - Work as a Team, Strive for Excellence, and Seek New Perspectives. We’ve learned that - Those that excel at cross functional team work, which is required to build, market, sell and support products, thrive. Those who do not prefer cross-functional teamwork struggle. - Those who are open to continuously improving our product and process for excellence, thrive. Those who are already “expert” and reluctant to improve their work and how our growing team works, struggle. - Those who prefer data guided decision making, and are ready to change approaches based on data and new information, thrive. Those who make decisions based on “I think….” and are not open to changes based on data or new information, struggle. One example is how we prioritize. We have an amazing product and engineering team who work tirelessly to innovate on our product and deliver value to our customers. However we know we could not do everything at once. Our product and engineering team work closely with our customer success team to make tough prioritization decisions that address the most critical / widest impactful issues first, before we get to the next set of issues or bugs where a temporary workaround is available. Regarding compensation - As a leadership team, we review our employee compensation at least quarterly or when we hire new employees. More than 80% of employees with Dragonboat have received one or more salary increases and additional stock offers, before the 1 year mark, without them initiating the ask for the raise. We’ve promoted all our top performers into roles that align with their career goals. Last but not least - As a remote company, transparency and communication is extremely critical. We have monthly, and as needed townhall/ company meetings, where anyone can ask questions, either in the meeting, or via Slack before or after. All our management team is open to everyone from every function to discuss topics they care about. We are not perfect. Personally I’m not perfect - I could improve on hiring, coaching and communication styles. As an immigrant with English not as a native language, I can definitely improve on word choices at times. I firmly believe in our company values which guide who we are - Deliver value always - Work as a team - Strive for excellence - Do the right thing - Seek new perspectives If these values resonate with you, I’d like to invite you to check out opportunities at Dragonboat. We are growing in all areas. -- Becky Founder and CEO