Absolutely terrible company - Store Supervisor Dr. Phone Fix Employee Review

1.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

- Appreciative customers - Occasional hands-on learning with device repairs

Cons

- Inconsistent pay and unclear communication - Heavy pressure to push sales/5-star reviews; felt unethical at times (e.g., being told to post from customer devices) - Safety red flags - Minimal training and “figure it out later” approach to customer issues - Management often blames staff for factors outside their control

Explore other reviews about Dr. Phone Fix

3.0
Mar 27, 2023
Recommend
CEO approval
Business outlook

Pros

Learned a lot about Phones and People

Cons

Constant tug of war, between Corporate and Owner.

3.0
Mar 7, 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and time off

Cons

Pay was low and inconsistent

See reviews by: Helpful|Rating|Date|All