Great dogs, great clients, terrible business owners - Playgroup Leader Downtown Dogs Employee Review

2.0
Jun 20, 2015
Recommend
CEO approval
Business outlook

Pros

The other employees were great. There was a high turnover rate but the employees that worked hard and loved it stayed and were absolutely wonderful. The clients and their dogs were awesome. The work was fun and rewarding.

Cons

Employee training was weak spot. Badly trained employees would be directed to train new employees, resulting in lots of mistakes. I even received incorrect training from management. Payroll was a mess (I was frequently missing many hours worked on each check, I was never paid for any overtime worked, pay raises were forgotten). Triple check your paycheck to make sure you've been paid correctly! One of the owners, Kelly, was very rude to many employees and did not know how her business was being ran. I won't go into details but this is not a person that should be managing a business. Hours assigned can be crazy (this business is open 24-7, through the holidays). You will be required to work graveyard shifts and holidays. Work is messy/dirty/gross, but you are working with DOGS, so that should be expected. It can also be dangerous, considering you might have to break up dog fights. I got a not so pretty bite breaking up a 5-dog fight.

Explore other reviews about Downtown Dogs

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Solid training provided compared to previous daycares

Cons

Location, being downtown it is what it is

5.0
Oct 12, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly team members and management

Cons

Can be stressful depending on amount of dogs each day

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