Pros
The training and support are extensive. The managers and back offices want you to be knowledgeable and successful. If I had a question, someone would find the answer. Dollar Bank always had my back. They want you to meet goals, but your job security doesn't depend on pushing naive old people into opening accounts they don't need. Dollar Bank says they put customer service first, and this is entirely true.
Cons
The only two significant drawbacks were the hours and the pay. When I was hired, I was promised two Saturdays off a month, and that almost never happened. I believe I had a streak of ten Saturdays I worked in a row. The pay, although not dependent on commission, is not enough compensation for the responsibilities you are likely to have.