Nice entry level job but pay isn't competitive for the industry and lack of staffing - Personal Banker Dollar Bank Employee Review

2.0
Mar 18, 2022
Recommend
CEO approval
Business outlook

Pros

Great coworkers and excellent training. It's an entry level career job to learn the basics of banking and finance.

Cons

Dollar Bank is not the place it used to be, which is proven by the high turnover rate and severely understaffed branches. The low pay is not worth the stress of working with no staff, dealing with back-office employees that treat branch employees very poorly, and an overwhelming workload. Branch administration is not offering the support to struggling teams when they are running a branch with 2 or 3 people. They tell you to "keep doing what you're doing" in order to get promoted. Dollar has become quite sales-driven and is losing the small family feel that it once had. The technology is outdated and needs improvement.

Explore other reviews about Dollar Bank

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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