Supportive and friendly workplace at a fab up and coming tech company - Human Resources Manager Doddle Employee Review

5.0
Mar 17, 2021
Recommend
CEO approval
Business outlook

Pros

Where to start! The people at Doddle are an incredibly adaptive bunch - there have been a number of strategy and product changes over the years, but I think that is a good thing; Doddle is not afraid to try out new ideas or to admit mistakes, as it all helps to figure out what they are great at! At the core of Doddle is a lot of folks with the determination and passion to improve the customer experience of click and collect. I was given a lot of flexibility at Doddle, the culture is one where you are treated as an adult. You are expected to contribute and "get the job done" but not micro-managed. I had 3 different managers whilst I was at Doddle, all very different, but all gave me the opportunity to work autonomously, but with support if I needed it and asked for it. This culture gives an opportunity for talented and hard-working people to really flourish, which I saw a lot. Talent is recognized and rewarded at Doddle.

Cons

The major con for me was totally personal - Doddle HQ is in London and I live in Derby. Doddle had a Derby office that was closed in 2019, I stayed on based at home (pre-COVID, before it became the norm!) with occasional travel to London. I moved to a job closer to home, with a larger team more easily accessible, in a slightly different role, as it's what I needed, but this was nothing to do with any "cons" at Doddle. They were incredibly supportive and I've no doubt would have continued to be supportive in my career had I chosen to stay.

Explore other reviews about Doddle

5.0
Dec 14, 2021
Recommend
CEO approval
Business outlook

Pros

Great culture and fantastic leaders. Well-organized, innovative, and exciting growing company.

Cons

No downside only upside. 😀

1.0
Aug 23, 2021
Recommend
CEO approval
Business outlook

Pros

Not many. Working remote was nice, not having to be around the CEO of North America - Dan Nevin. I have worked with this guy at two different stops and have seen him be totally disrespectful treating people that report to him like total jerks. Don't waste your time with this guy.

Cons

So you are selling a returns portal that is far behind the race when it comes to certain functionality and capabilities. You will be able to sell to brands and retailers that don't know any better and haven't studied the competition. Those brands that have done their homework will quickly sniff out the ineffectiveness of the portal. Doddle does have a few "work arounds" but the large enterprise retailers don't want "work arounds". Secondly - partnering with the USPS is a total disaster. Brand and Retailers don't respect the USPS. Without this appreciation and respect, a successful partnership seems very difficult. Lastly - Our goals changed monthly. The CEO of NA had no idea what he was doing during this time. Working remotely I felt like I was working on an island selling this solution by myself.

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