Docusign is growing but still immature in many ways - Anonymous employee Docusign Employee Review

3.0
Mar 20, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is growing and there is a lot of excitement around an eventual IPO. They have snacks that are decent and started offering lunches a couple days a week. Can't beat the location.

Cons

The management and processes at Docusign are behind the industry standard. The managers appear to make hiring decisions on a whim, technical interviews are haphazard, and the middle management spends most of their day on politics and don't even know how to code. Also, although most tech companies lack diversity, Docusign hasn't released numbers because they are probably much worse than most--I have yet to see a woman speak at an all hands, for example. At the holiday party this year, they chose to have dancers in see through lace lingerie and thongs--how is this supposed to help women feel more included as equals in tech roles at this company?

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Docusign Response
10y
Thank you. We are still working on processes. Each day, each month we get better. You mention Google's hiring practices. Sasa Ferrari joined our recruiting team from Google and is reworking the interview process along those lines. (I am personally very excited about this.) She debuted it with the Product team last week and it was very well received. People are open to it. They just needed the structure and program in place. Sasa is doing that. JB Williams is now leading our event team and that team is rethinking entertainment choices. As for releasing diversity numbers, there is a discussion under way. Stay tuned. Our trajectory and intentions are good (IMHO). Let's keep raising the issues and keep focused and keep improving our great company. Happy to chat anytime about any or all of the issues you raise ... and as Peter Navin will attest, I never reveal my source on employee feedback. Thanks again, Ann Poletti

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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