Used to be Great - Senior Market Development Representative Docusign Employee Review

2.0
Mar 12, 2024
Recommend
CEO approval
Business outlook

Pros

- Base salary is on the medium/high range for similar companies - Tech stack is all the best (salesforce, slack, Google, etc) - Reputable company/ household name - Great benefits

Cons

- New CEO has implemented very unpopular changes such as returning to office. Docusign's product appeal is being able to "sign agreements anywhere, digitally" but they don't trust their employees to be able to work from anywhere. Which is funny because DocuSign peaked while everyone was remote. - Layoffs are the norm - DocuSign has probably grown as much as it can. It blew up during the pandemic but now the cost is just too hard to justify to prospects who don't need DocuSign as much as they use to - Your experience here is determined by your manager. I had 3 managers - 2 of whom I liked and respected. But one of them was the worst micromanager I have ever worked with. I was a top performer but she made me dread logging on to work every single day. - GOOD LUCK trying to get promoted. After the layoffs, getting promoted is nearly impossible.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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