Company culture has gone downhill - Anonymous employee Docusign Employee Review

1.0
Aug 15, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great product. great parental leaves

Cons

With this new leadership team, employees feel more insecure. cutting down benefits (took away more than a week worth company time off), forcing RTO without considering employees safety. Employee survey - forcing everyone to take surveys that are pretty much useless. Don't really address employees concerns - during all hands meeting q&a session, leaders were laughing at some of the main questions employees truly care about. That was definitely not a good look. Corporate politics is a common thing but DS has brought it to a different level. Managers no longer there to support but more of trying to keep more people under their umbrella. lots of favoritism. Barely any promotion opportunities. Leadership team spent too much time on PR related stuff such as emphasizing diversity, LGBTQ. Product - really nothing new just keep repeating the script which makes employees wonder where we see DocuSign in the next few years.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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