Better for some than others - Anonymous employee Docusign Employee Review

4.0
Aug 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a friendly, comfortable atmosphere to work in, and it's great to work for the industry leader and a company you can respect. DocuSign is definitely going places. Benefits are very good.

Cons

Salary issues are ever-present. Be aware that employees who stay with the company a while fall behind market rates because DocuSign is very poor about giving raises. Rather than hearing another response such as "Thank you for sharing your thoughts," I'd like to hear a real commitment to change this and see results. This is a big contributor to turnover, as is hiring from the outside instead of promoting qualified, proven employees.

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Docusign Response
10y
Thank you for your review. You raise some points which are great points to raise on "Need More Cowbell" our SFDC Chatter group. It's a private, company-only forum we created for employees to flag any issue they think merits a discussion. We value transparency and openness and would hope you feel comfortable raising the issue in that forum. However, you can always email the question to your HR Business Partner or me (Director of Employment Brand Marketing) who can post it on the Cowbell so that it can be addressed. It will be kept confidential. We are all option holders first and would like to address any or all issues that might impact productivity. It is in our interest to do so and Cowbell is one of our best forums in which to do that.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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