Great start, poor ending! - Anonymous employee Docusign Employee Review

1.0
Feb 22, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture when I joined was fantastic considering there was no office at the time in London. Great benefits and really approachable management back then. Like most companies today there are economic struggles but the people managers need to start listening and actually engaging with customers and not just drop the price at any sign of hesitation.

Cons

7 managers and 2 CEOs later the company has lost its employee first focus and only cares about the reporting to the street. NEME needs to start trying to understand why employees are unhappy and not just brush it under the carpet, there is clear favouritism, deals been given to reps to simply get paid on and do no other work. It’s a real shame as DocuSign had and still has great people and potential just need to get the management right on all levels.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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