evidence of racial bias among certain leaders - Anonymous employee Docusign Employee Review

3.0
Oct 14, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is supportive of wellness benefits such as monthly stipends, cell phone bill reimbursements. Company is still growing (despite layoffs) therefore there is still opportunity to learn and grow with a great product

Cons

Multiple individuals coming forward claiming racial bias with evidence given to HR however the individuals in question still remain at the company with no repercussions. Some teams welcome diversity but this is not the case for all teams. I hope the company does better in ensuring that racial bias trainings are offered to upper level management and everyone else at the company. This “tone at the top” makes minority team members feel excluded and unseen and unheard

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5.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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