Great Teammates and Benefits, Low Salary - Market Development Representative (MDR) Docusign Employee Review

3.0
Sep 28, 2021
Recommend
CEO approval
Business outlook

Pros

Teammates, benefits, commission when you hit it, good managers.

Cons

Lower than industry pay, unrealistic commission goals, poor company structure, very high turnover. I worked as an SDR for Zoom Info before coming to DocuSign and was making 80k/year. I came to DocuSign to "level up" into a higher sales position and it felt more like a marketing grunt roll. The whole MDR role is sending out mass marketing emails to different titles/industry-specific roles and then cold-calling prospects. The quotas are pretty hard to hit and seems like the executives are still on the pandemic high for sales targets which are now realistic. Sales territories keep getting broken up making it hard to hit quota and there is frustration amongst all of the SDRs and MDRs.

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Docusign Response
4y
Great to hear you like your colleagues. I believe there is a discussion underway her addressing some of the issues you raise. Please speak to your manager

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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