Great people - mixed leadership competencies - promising future - Sales Docusign Employee Review

3.0
Oct 6, 2014
Recommend
CEO approval
Business outlook

Pros

The people at DocuSign are amazingly smart, collaborative and fun. The product is great and will be a standard app in the not too distant future. Innovation is also very good here.

Cons

CEO is inspiring and a hard worker. Most of his direct reports are solid and smart. Sales leadership is immature and lacks sophistication - all the way up to the CRO. Needs an upgrade to keep the company moving forward in the right direction.

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Docusign Response
10y
Thank you for writing a review. Since you wrote this review, we have continued to bring in talent to strengthen the team and promote from within. Hope you see the results that we are seeing.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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