High growth, high demands - Account Executive Docusign Employee Review

5.0
Apr 13, 2021
Recommend
CEO approval
Business outlook

Pros

DocuSign has huge growth potential and has invested heavily in a path $5B in revenue. Our customers rely upon us to support core components of their business in Sales and HR. Our customers also look to us to adapt and grow into the future by improving their systems of agreement. If you like to sell solutions, this is a good spot for you. DocuSign's leadership suite is led by an empathetic and approachable CEO in Dan Springer, who is thoughtful, articulate, optimistic, and kind. DocuSign is a progressive company that values its employees, it's customers, and it ability to make an impact in the world by eliminating paper processes.

Cons

DocuSign is process heavy, and many of those processes are manual. As an AE, everything from data mining to customer support falls upon your shoulders, in addition to a monster quota and the burdens associated with inflated SaaS contracts. You'll spend a lot of time deflecting minuta in this role.

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Docusign Response
5y
Thanks. We have shared your review with the CRO.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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