Considerable barriers for employees of color - Human Resources Docusign Employee Review

2.0
Jul 11, 2020
Recommend
CEO approval
Business outlook

Pros

-Employee health benefits are excellent, comprehensive and immediate -In-office food and beverage offerings are healthy and varied -Fun employee engagement events are frequently offered

Cons

The few BIPOC at DocuSign are having an entirely contrary experience to the 66.8% of all White employees and the 19.8% of all Asian employees (86.6% total of DocuSign's workforce). BIPOC are frequently policed for various reasons by HR (and more frequently fired or disciplined), there are few (if any) opportunities available for upward advancement and mentorship, 0 BIPOC are on the DocuSign Board, at the C-Suite level or even at the SVP or Senior Director levels; the "D&I Team" consists of two people and Employee Resource Groups are weak and powerless "extracurriculars". DocuSign puts more focus and drive into their PR campaigns pretending to be woke rather than actually putting in the efforts to make organizational and systemic change for their employees, particularly BIPOC.

avatar
Docusign Response
5y
Thank you for sharing your thoughts. Although this is a difficult review to read, it is very valuable to hear your perspective. We recently posted our diversity metrics on our public website, and while our metrics might be more or less in line with tech companies, you are correct. There is room for improvement in overall stats and at the leadership level for sure. While we do have a diverse Board, there are no Black or Native American Board Directors at this time. (I am hopeful that we will see change here.) We have 3 people devoted to Diversity and Inclusion efforts (a new colleague just joined to run our Talent Pipeline efforts) and have an opening on the our Director on our Talent Development team. (Got a referral?) I myself would give this team more credit than you have as I have seen them move the needle over the past six years -- pushing for sharing our metrics publicly, driving membership in ERGs, increasing budgets, having tough conversations with executives with less diverse teams and raising awareness of issues as the ones you raise about mentorship and career paths and addressing systemic change. However, I still agree with you. As Dan shared on our last All Hands meeting, we have work to do here. No doubt about it. Let’s begin.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All