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      Docusign

      Engaged employer

      Docusign reviews

      Near perfect, but improvements needed - Account Executive Docusign Employee Review

      4.0
      May 24, 2018
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture, people, and future of this company are certainly reasons to join. I love my job and I love coming into the office each day. It’s a great environment to learn and grow. I would recommend working here to anybody, it’s a great opportunity to have fun and also develop skills.

      Cons

      Compensation and benefits aren’t competitive. Account executives do not get paid what they should and there’s been talent that’s left the company due to that very reason. If docusign wants to keep hiring quality talent and retain the talent it already has, they need to fix compensation. Base salaries are very low compared to other companies within the industry, and there’s no 401k matching. This needs to get fixed ASAP.

      avatar
      Docusign Response
      8y
      Thank you for sharing your thoughts. Glad to hear you are enjoying your work and see it as a great opportunity. As far as comp, I'd encourage you to speak to Olga Kibler to better understand the company approach to compensation and to share your thoughts as well as we want to continue to attract and keep great, engaged talent.

      Explore other reviews about Docusign

      5.0
      May 30, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance, good people, supportive culture

      Cons

      Not too much innovation development, Not too interested in in house ML/Ai features

      avatar
      Docusign Response
      1d
      Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
      3.0
      Jun 1, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

      Cons

      Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

      avatar
      Docusign Response
      1d
      Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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