Strongly Recommend - Great decision to join DocuSign - Market Development Representative Docusign Employee Review

5.0
May 22, 2018
Recommend
CEO approval
Business outlook

Pros

Company culture that far surpasses just "bagel fridays". Down to earth and hardworking community from the top down (starting with our awesome CEO Dan Springer). A ton of fun Huge opportunity and clear pathways to promotion and career development. Well trained and supportive management. Pretty good benefits - transportation/cell phone help, plus can't beat 4 weeks of PTO. Genuinely responsive to feedback - you can bring up an idea and within weeks or months it has been acknowledged and a solution is being worked toward.

Cons

No 401K match but it is confirmed to be in place by 2019. Not as much product knowledge for MDRs/SDRs but just implemented an admin training that has helped alot. Not as much collaboration between departments, but I feel like thats common for collaboration.

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Docusign Response
8y
Great to hear we pass the "Bagel Fridays" bar. I love the 4 weeks PTO as well. Interesting comment about product knowledge for XDRs. Can you please share your thoughts with Tanya Casey? And Eve Alexander or Steve Krause? That would be something that is solvable.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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