Constant change is a good thing... - Anonymous employee Docusign Employee Review

4.0
Mar 14, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is always changing and reinventing how the products work and have positive impacts on the employees, customers and social foot print. This is a big change over the past two years from a historical sales focused company to one that is maturing into a more well rounded one.

Cons

Training is sparse internally but commitments have been made that more is on the way . Work life balance is off in most of the departments in the company and communication from higher ups is still not where it should be.

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Docusign Response
8y
Thanks for writing a review. I hope you bubbled up the feedback re work life balance being off in most departments. Also if you have suggestions about how to improve communications from higher ups please share those ideas with either Michael Erisman or Olga Kibler.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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