Trending upward - Senior Software Engineer Docusign Employee Review

5.0
Oct 2, 2017
Recommend
CEO approval
Business outlook

Pros

After having spent years at a gigantic software company, I greatly cherish the influence and scope of work that I have now at DocuSign. It's about "just right" size where you have support and a full set of corporate services like IT, HR, facilities, etc but small enough that when you see a problem that needs addressed, you can very often become a champion to solve that issue without having to check with 20 people first. You end up solving the problem at many or every level in which it needs to be addressed, which is incredibly rewarding. DocuSign is also a fairly flexible work environment for engineers, coming up with creative schedules, processes and locations for you to achieve your goals. Finally, DocuSign is very exciting right now because our new CEO has been on board for just long enough to really have a grasp of everything and is starting to make the big moves we hoped the company would make for it's future. Will we IPO soon? Don't ask me, but it sure seems like we've been closer than ever in the 3+ years I have worked here. Finally, it is a company that cares about it's employees and the communities in which we live. They have a matching gifts IMPACT program for non profits, plus continually add better and better benefits to support all sorts of workers with different abilities and life constraints. Recent changes to family leave, for example , were very generous. Diversity and gender equity are more than just checkboxes on a list here. They really seem to mean it.

Cons

Split between Seattle and San Francisco headquarters still has some division in ways teams work, style, process and leadership. I think with new leaders these things are starting to be ironed out, but it has caused a slow in delivery of some key things, IMHO.

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Docusign Response
8y
Always good to hear from the engineering side of the house. Many thanks for your detailed review. Please bubble up any areas that you think have been slowed down which are critical to our business. My bet is Tom Casey would be all ears. As for equity, some of that has been addressed with RSUs but perhaps not all. Please raise that question during the All Hands by submitting it in advance via our survey.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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