Passionate, intelligent and driven people with an incessant drive to change the world... work here. - Director, Solutions Consulting Docusign Employee Review

5.0
Aug 25, 2017
Recommend
CEO approval
Business outlook

Pros

At the time of writing, I've been here two months. Culture There is a real sense of 'we', 'us' and togetherness at DocuSign that I've never experienced at other SaaS companies, and likely never will again. Sure, we have our branded t-shirts, beer on a Friday, quiz nights but culture means so much more here. From the outset at the interview, you sense you are working with a company who carefully considers their Employee experience. Timely, well planned updates and sincere communication, show you how much DocuSign genuinely cares. Structured on-boarding, coupled with clear objectives at Company and team level ensure everyone is pulling in the same direction. I'm in no doubt of what my team are here to achieve and personally never felt so empowered to drive change - it builds palpable confidence which ultimately benefits our customers in the long run. Effective Execution We own problems. We are accountable. We execute. Every. Single. Damn. Time. Kind of sums it up. Born Problem Solvers & Creative People Solutions, solutions, solutions. It is all you hear in the: canteen, hallways, kitchen, desks, water cooler. Very refreshing to be part of a company that has found their 'why' and sense of identity. Civil disagreement is welcomed, however, admiring the problem, is not. What kind of work environment does this create? Well rounded, humble human beings who leave their egos at the door and genuinely want to solve real world problems.

Cons

Rapid growth and scale. We are growing rapidly and this creates challenges with regards process. Having said that, this challenge is why I am here. How do we increase revenue growth YoY, improve Customer experience and develop processes for scale with a smile on our face? (I should put this in Pro). The faint of heart or adverse to change need not apply.

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Docusign Response
8y
Hello, Dublin. Thanks for weighing in and providing such rich detail. This really helps candidates assess what our culture is like. Hear, hear for the renewed focus by Dan and some of our newest hires which are bringing fresh energy and ideas to the room.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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