Pros
Work-life balance is only existent if you happen to land on the right team. Colleagues are generally very supportive of each other (management is not). Everyone I see works hard - there are no slackers here. Snacks are pretty good. 20 days of vacation time is not bad either.
Cons
Sales operations and finance in San Francisco are understaffed and overworked. Management hears complaints, makes promises to change, but does not actually act. There is no room for career advancement and there is no time for professional development. There are too many managers for a company this size. Sometimes managers do not even have direct reports. Management rarely promotes from within. They would rather hire someone from the outside with more experience than develop their existing employees. A path to promotion is extremely unclear- criteria seems to be based on tenure and office politics rather than merit. Accounting does not believe in promotions and raises outside of the annual focal cycle, so if you may have to wait almost 2 years to be considered for promotion if you time it wrong. This policy is grossly unfair since other departments do not enforce this rule and many people in other departments get promoted outside of the annual focal. DocuSign claims to pay at the 50th percentile, but it's low for San Francisco. Since salary is so low, everyone is counting on a successful IPO to make it worth it to stay.
