Great so far - Account Manager Docusign Employee Review

5.0
Jul 13, 2017
Recommend
CEO approval
Business outlook

Pros

From the day i started I have felt like a part of my team right away. The company is fairly transparent with goals and expectations, onboarding process was smooth and the perks of working here are great (many team outings, diverse personalities on the team, stocked kitchen, great health benefits). the company is growing which leaves a lot to aspire to. the product is very sound and customers overall see the value very quickly which is more than half the battle. i have never worked somewhere where so many people genuinely seem to want you to succeed and are helpful, from fellow account managers to AE's to technical teams- i really do feel supported and all i have to do is take everything in, give it my all and ramp up fast. its truly an amazing culture that i had not seen before.

Cons

nothing out of the ordinary for a sales role, sometimes things can be stressful but thats the nature of the beast.

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Docusign Response
8y
So great to hear that you genuinely feel supported and that this is distinct to DocuSign in your experience. Thank you for sharing your thoughts.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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