Team focused, empowering to employees - Account Manager Docusign Employee Review

5.0
Aug 8, 2016
Recommend
CEO approval
Business outlook

Pros

I've worked for a lot of companies, but DocuSign is the first place that I've felt like they actually WANT people to stay here for a long time. They aren't trying to burn you out and then toss you aside like many tech startups. There is a proven track-record of promoting from within, investing in employees (For example - just started a masters level leadership program through the University of Washington as a free benefit to leaders within the company). Leadership is thoughtful, caring, and respectful of their employees and truly committed to seeing them succeed, and not only succeed, but be happy and fulfilled. The pay is fair and they do what they can to add perks throughout the quarter, but they're not throwing money into stupid things like bean bags and razor scooters just to make it seem like this is a cool place to work. It's just a good place to work and people want to come and give their best. Plus, it's a pre-IPO company that is poised to have a great public launch.

Cons

There is getting to be a bit more corporate feel (more levels of approval to get a deal done). Comes with the territory as a company gets bigger and more successful, but it does slow things down a bit.

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Docusign Response
9y
Thanks for the detailed review. Stay hungry, stay focused, stay paranoid. Keep shipping.

Explore other reviews about Docusign

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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