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      Docusign

      Engaged employer

      Docusign reviews

      Great company, great product, amazing people, awesome leadership - Director Docusign Employee Review

      5.0
      Jun 10, 2016
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      First for me is that I BELIEVE in what we do, which makes so much easier to go the extra mile - our product helps our customers transact anywhere, anytime, on any device, securely. It's transformational and we're saving them millions along the way. That's powerful. We have amazing leadership. Extremely experienced people that are taking this company to new heights. The company is growing and there's a feeling of excitement - we're creating a category and racing to claim global leadership in the space. which also means there's a ton of growth ahead an an opportunity to grow with the company. People here are smart and excited to come to work and crush it. which makes for a great environment. It's a very collaborative environment and I feel I can speak my mind and will be taken seriously. Our product is both consumer facing and enterprise facing, so you get to learn both sides of this business, which is great. We're still private. That means some upside as well as more flexibility in how we go to market.

      Cons

      While we're still private, we're not really a "startup" anymore. The company is growing at a rapid pace and we just crossed the 2,000 employee mark. That means we have some pains as we look to bring structure without loosing nimbleness. One area that needs to catch up with our growth is Development. I work in a pretty unique part of the company, so can only speak from my own experience, but I feel the company needs to do a better job at making the career path clear, and offer training to help people be ready for their next step in their career in the company.

      avatar
      Docusign Response
      10y
      Wow. Thanks for writing this very thoughtful review. All points well taken. And yes, the HR Business Partners team is working on next steps in development -- both personal development and training and career path development. Stay tuned. Did you watch Kim Malone Scott's Radical Candor presentation?

      Explore other reviews about Docusign

      5.0
      May 30, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance, good people, supportive culture

      Cons

      Not too much innovation development, Not too interested in in house ML/Ai features

      avatar
      Docusign Response
      1w
      Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
      2.0
      Apr 9, 2026
      Finance business process owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Mostly nice people, dedicated to their specific roles.

      Cons

      Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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