If You Don't Join Now, You'll Wish You Has Later - Market Development Representative Docusign Employee Review

5.0
May 11, 2016
Recommend
CEO approval
Business outlook

Pros

The management at DocuSign actually listens to their team. Not only that, but managemenr at various levels (manager, director, VP) interact with the team regularly. They're open to our ideas, suggestions, and concerns. Our teammates are an amazing group of people. Each person adds their own flavor and we each care deeply about the success of one another. Yes, you are in charge of your own quota, but everyone wants to see you get there too. The company has invested SIGNIFICANTLY into our growth as sellers. As someone near the very beginning of my career, being invested in ways other than monetary (believe me, that happens too) was hugely important. I wanted to be taught good habits early, so 10 years down the line I don't have to spend time fixing bad habits. DocuSign was the best decision I made for that. I'm mentored by individuals in house and hired 3rd parties. My account executive helps me to learn, besides management, and in conjunction with my peers. I'm learning 'sales' from a number of angles, styles, and personalities and I couldn't be happier.

Cons

Our team is exploding. That's a great thing! But it also can make it hard on new members because it can be challenging to understand where and who your resources are. The 'veterans' help as much as possible, but many of us have only been around 6-9 months longer than the new hires so we also have a lot we're still learning. The company is exploding - also a great thing! People are moving up quickly and often! But, with that growth, our company and team have to adjust to help keep this big ship movin' in the right direction and sometimes that adjustment is challenging initially.

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Docusign Response
10y
Thank you for sharing such detailed thoughts. We appreciate it. Neil H., Scott B, and John H. are focusing on building sales development tools and training to make sure you get the support you need. Thx again!

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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