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      Docebo

      Engaged employer

      Docebo reviews

      Great People, Real Ownership, and Lots of Opportunity to Make an Impact - Talent Operations Lead Docebo Employee Review

      5.0
      Feb 10, 2026
      Talent operations lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Docebo is a great place to work if you enjoy a fast-paced, high-growth environment and want real ownership over your work. There’s a lot of exciting work to do, especially as the company continues to scale and evolve, which creates meaningful opportunities to build, improve, and influence how things are done. You’re not just maintaining processes, you’re actively helping shape them. The people are a big highlight - smart, collaborative, supportive, and genuinely want to know you personally. I feel very encouraged and safe to share ideas, challenge assumptions, and help shape how things are done. I'm so happy I joined!!

      Cons

      Because the company is growing quickly, there are a lot of moving pieces and some operational processes are still being figured out. This can occasionally slow things down or require course correction. Success here often depends on being adaptable and comfortable navigating some ambiguity. Strong cross-functional skills and the ability to collaborate across teams are especially important.

      avatar
      Docebo Response
      3mo
      Thank you so much for the kind words and for sharing your experience as a Docebian so far! We are thrilled to hear that you are enjoying the fast-paced environment and feel empowered to take real ownership of your work. Our people are our greatest asset, and it’s wonderful to know you feel supported in sharing your ideas and challenging assumptions. We agree that the opportunity to help shape our evolving processes is one of the most exciting parts of being here. While rapid growth naturally brings some ambiguity, we are committed to fostering the cross-functional collaboration that makes us successful. We’re so happy you joined the team and look forward to the impact you'll make!

      Explore other reviews about Docebo

      5.0
      Jan 7, 2025
      Team lead, it service
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits Culture Company Trajectory The People

      Cons

      I can't think of any!

      2.0
      Jun 8, 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Base salary is OK Benefits are good Commission and bonuses can be good

      Cons

      Changing bonus structure after a quarter starts, there are times when you will lose commission unfairly. You are responsible for everything, be prepared to have to do everything even if it's out of the scope of the CSM role and be accountable for everything. Leadership does not help, only questions you, doesn't provide any guidance only criticizes you and they will criticize you in front of others and often No work/life balance, leadership works all of the time and they will question if something slips because you weren't on top of it. I think the expectation is everyone has to work all of the time. No vacation time, good luck taking time off and actually being able to step away. CSMs have way too many accounts, there is a lot of turnover on this team and it's because of leadership. CSMs are toxic and do not support each other Leadership thinks CSMs should be on calls all day but also be strategic and proactive. If you want to stay ahead be prepared to work evenings and weekends. I don't see how this company will continue to grow in it's current model, it's like working at a high school where popularity is more valuable than performance. No growth opportunities for CSMs.

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