Toxic environment and exhausting work - Anonymous employee DocTap Employee Review

1.0
Dec 2, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good for developing thick skin and if you want a stomach ulcer

Cons

Very toxic working environment, management takes pleasure in bullying employees and exposing them in a disrespectful way, which they cannot do anything about since there is no HR Department or anyone to go to. Favouritism is omnipresent and only the CEO's favourites get frequent pay rises. Strategy changes everyday and hard work is disregarded in accordance with the CEO's moods. The team is very disorganised and the company exploits employees with precarious 0 hour contracts. Pay is never distributed on the same day and when the CEO is asked when we would get paid he would simply order employees to wait. Working on weekends and public holidays is obligatory and frequent. Working in customer service means getting constantly shouted at by customers.

Explore other reviews about DocTap

5.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

True Innovation: Unlike many private practices that feel stuck in the past, DocTap is genuinely tech-forward. The proprietary software/app makes clinical admin much smoother, leaving more time for actual patient care. Career Growth: There is a real sense of being involved in "new things" here. The company is expanding, and they are open to ideas from staff. It feels like you can actually shape the direction of the service rather than just being a cog in a machine. Culture: The team is supportive and responsive. You don't feel like you are shouting into a void when you need operational help.

Cons

Because they are innovative and always trying new things, processes can change quickly.

5.0
Nov 24, 2025
Recommend
CEO approval
Business outlook

Pros

DocTap has been a really great place to work overall. You’re trusted with responsibility from early on, and there’s plenty of room to grow if you want to. There are loads of opportunities to get involved in things outside your core role too, which keeps the job interesting and helps you pick up new skills. There’s also a real culture of genuinely caring about patients and making sure they have the best possible experience, and it’s nice to be around a team who are genuinely motivated by that. It’s been great being part of the team and seeing how quickly things are improving and evolving across the company.

Cons

None that I can think of.

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