I accepted a full-time sales role at this company despite the negative reviews online, hoping things might have changed and needing employment quickly. Unfortunately, my experience confirmed many of the concerns I had read beforehand.
From day one, I showed up with a positive attitude, ready to learn and perform. However, it quickly became clear that the environment was unstable. I was one of only three sales reps — the other two had been there for about two months and had yet to close a single sale.
While the position offered a small base salary, it relied heavily on commission — difficult to earn given the circumstances. We were calling existing customers who had invested during the COVID period, and nearly all of them expressed the same frustrations: no returns on their investment, unclear timelines, and a lack of transparency from the company. Many just wanted their money back, but weren’t able to get it.
Internally, communication was inconsistent, and morale was low. Management often reassured us that changes were coming, but no improvements materialized. After two weeks of no progress — not just for me, but for the entire team — we were abruptly let go without warning. The CEO blamed us for not reading a Sunday afternoon email sent to our work accounts, asking us to come in later Monday, then proceeded to terminate two of us with vague reasoning about the company “going in a different direction.”
In my opinion, this company lacks transparency with both its employees and its clients. The promises made — both to customers and staff — did not match reality. Based on what I saw and experienced firsthand, I would strongly caution anyone considering working for or investing with this company.
In summary, the core issues seem to stem from poor leadership at the top. In my experience, CEO Craig Cecilio has not demonstrated the leadership qualities needed to foster trust, transparency, or a healthy work environment. This has contributed to a toxic culture and a lack of direction that ultimately hurts both employees and customers.