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Diligent Alliance

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Friendly coworkers but poor management and low pay - Senior Customer Service Representative Diligent Alliance Employee Review

2.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and observant monitoring of employees, hope you like stressing about going to the bathroom

Cons

Poor management Insane expectations Ancient software Piish pay for the work

Explore other reviews about Diligent Alliance

5.0
May 7, 2017
Recommend
CEO approval
Business outlook

Pros

This is the true definition of team. Everyone works together to achieve success. We all learn from each other because there are people from many different experiences.

Cons

We are working on a split day an AM and PM shift. It is difficult to schedule team events with the different time frames.

5.0
Dec 12, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced, fun filled environment with positive, like minded individuals. Training and development is paid and very hands on. There is no seniority, if you work hard you get rewarded. Advancement depends on you

Cons

This is in a retail setting so we go where the client needs us to, therefore there is travel to different locations. However gas is taken care of through commissions and bonus's.

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