Great Experience Overall! - Manager Customer Service DigitalOcean Employee Review

4.0
Aug 28, 2023
Recommend
CEO approval
Business outlook

Pros

- Slow & smooth transition to the role - Helpful trainers and team members including peers, management, and ICs - Supporting Tools - Positive environment

Cons

- Self learning courses were a bit overwhelming and had some duplication that can be avoided for future batches - IT onboarding can be improved with step by step walkthrough to avoid any misses

Explore other reviews about DigitalOcean

5.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

Solid engineering team, seems to have found a niche and is working it hard.

Cons

Smaller company, so low in the prestige

2.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

- lots of ownership - decent middle management - great teammates - learning a lot - older employees do tend to have competitive RSU grants and salaries

Cons

- tons of legacy systems (10+ years version of Ruby on Rails... 10+ years since some products or services were updated, 0 associated automation to help) - last 2y of leadership has brought on tons of reorgs & changes. Example - recommended PTO days quietly went down, got rid of lots of free snacks, anniversary gifts went down $100s of dollars, plenty of silent layoffs - Senior leadership is focused on 1 thing - getting the stock price up. Has no interest in supporting some of our legacy systems that can prop up new products. - new hires are not fitting into our culture. Inflated titles. Empire building. Awarded for submitting buggy AI Slop code. Encourage working on the weekends. Starting to get toxic.

2
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