Very poor employer - Customer Service Representative Digital River Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business outlook

Pros

Nice and supportive colleagues. A pleasant mix of nationalities. Initially you can learn a lot.

Cons

Very hostile work environment which is only getting worse. It seems they are trying to get full-time employees to quit by treating them unfairly. Zero chance to progress if you are not friends with the management team. Things have gotten markedly worse in the last year.

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Digital River Response
8y
Thank you very much for your feedback. We have a great mix of different nationalities and cultures in our office, with a supportive and friendly atmosphere. As a company we focus a great deal on employee development to support individuals growth and continued learning, both within their existing position and as part of their career path within Digital River. This includes individual development plans, role shadowing, lunch & learn sessions and interview training to prepare people for internally advertised positions when they arise. Over the past year we have also continued to invest in our Customer Service Team by adding additional team members, Supervisors and more improved support structures. With continued feedback from our employees we are continuing to work hard to maintain Digital River as a great place to work.

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