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Digital Boardwalk

Is this your company?

Stay away at all cost if you want to make money and value your sanity - Service Desk Digital Boardwalk Employee Review

1.0
Nov 1, 2020
Recommend
CEO approval
Business outlook

Pros

Diverse working environment and able to work on a variety of different equipment,

Cons

Micromanaging ownership likes to publicly rebuke the service department. Ownership refuses to provide tools needed to work Ownership puts their personal wants above the needs of employees Lack of direction in ownership Poor wages and extremely expensive benefits compared to poor wage rates for required level of knowledge and expertise. Just a general lack of respect for the technical departments from ownership. Highly predatory anti-compete clause.

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Digital Boardwalk Response
4y
Hi and thanks for the feedback. We take all feedback seriously, both good and bad. It sounds like so much has changed since you left. Wow. Reading your review is a blast from the past in regards to how different our company has changed in the past two years. We started sending out surveys and listening more to our employees. Through that, we have moved 90% of our workforce remote, and have raised all wages to current National Averages. Prior we were only paying regional averages. But, yes, benefits are expensive! Even though we match the healthcare costs, we can't bring down the prices of Nationally standardized healthcare. I wish we could! We also promoted several employees into Management in their respective departments. That has helped identify trending needs within each department more quickly. So everyone has everything they could possibly need to do their jobs more efficiently and easily. Thanks again for your feedback. We do appreciate it. It's through feedback both internally and on the web that we can become an even better company!! We are always trying to get better.

Explore other reviews about Digital Boardwalk

5.0
Jun 16, 2022
Recommend
CEO approval
Business outlook

Pros

I worked at Digital Boardwalk for the more than three years on the help desk. My family decided to relocate, so I thought I would have to find another job. However, management decided to convert to mostly remote-work environment, and I guess the timing was right. I'm so excited! I get to work from home, no commute. And I get to keep my tenure, benefits, and still get to work with all the great folks here. Love it!

Cons

This company isn't very big. They only have about 30 employees, so I knew there would be growing pains. This isn't really a con, but when I first started the PTO wasn't great and we all had to come into the office and work in a cubicle. In the more than 3 years I've been there though, I've see drastic improvement in perks and Management.

5.0
Nov 17, 2020
Recommend
CEO approval
Business outlook

Pros

I worked at Digital Boardwalk for 3 years before I had to leave to take care of my parents. This is a fantastic place to work. It provided family atmosphere with a fast-paced innovative work environment. The coworkers were great and Management was flexible when I needed time off to begin a transition. Although customers could be demanding, I always had someone to lean on when I couldn't resolve a problem. I took advantage of the benefits and they were very similar to the job I had prior to this one. I just talked to a friend that still works there, and apparently they moved everyone remote all year, and plan to continue a hybrid remote/work option after COVID. They are also adding profit sharing. Great place.

Cons

The only con I can think off was the parking is inadequate for the # of employees they have.

1
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Digital Boardwalk Response
4y
Hey! Thanks for the great feedback. Parking isn't an issue anymore since we moved to a 90% remote-work environment with a distributed workforce. It's been great! But now we have to figure out what to do with that darn parking lot! ;-) I really do appreciate the stellar feedback. We are always striving to be better year after year. I'm so happy that we were able to accommodate you and you had a good work experience. I do hope everything worked out for you and you were able to be closer to your parents. Thanks again!
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