Pros
Good benefits, some down time, expense reporting and travel are easy to complete. The company is trying to introduce new products.
Cons
Senior management just cant get it right. They are constantly shifting around screwing things up because they don't know their job. Their refusal to drop the cost of their service contracts when business is doing poorly is putting them out of business and makes a 3rd party company profitable. The call center is grossly understaffed and sometimes in are not formally trained. The company just laid off of 5 of it's 13 field service engineers and cant understand why customer satisfaction is down and overtime is thru the roof. I watched a field service engineer find out he was loosing his job by fellow engineers before he was told by HR at the end of the day. I even heard a manager in the North East make jokes about it, what a schmuck. Most of the field service engineers are looking for new jobs. Management will tell you their making money and lay you off 2 weeks later.. still employed by Digirad but I'm looking for a new job..