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Diamond Foundry

Is this your company?

Good pay and supportive colleagues, but poor communication, hours and unrealistic quotas. - Diamond Expert Diamond Foundry Employee Review

4.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

* Good pay based off of experience. I got paid on the higher end of the spectrum. * The appointment based schedule is great. * Colleagues are nice and supportive.

Cons

* Lack of clear communication between employees -> managers -> regional managers -> higher ups. Essentially no one knows what happening until the last minute, Or there's an annoying work around you have to do in order to get clear, verified information. Things are also changing way too fast to give anyone proper notice which I find disrespectful. * The hours are horrible. We're open way too late. My life is essentially my job because I have no ability to do anything else after work. * Conversion rates and quotas are ridiculous. Jewelry is one of the lowest conversion categories, yet they want us to close 50% of our engagment ring appointments. Having a quota that stays the exact same every single month despite some months being much, much, much slower than others is also just stupid.

Explore other reviews about Diamond Foundry

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

- Effort has a direct impact on earnings - A lot of repeat customers - Coworkers share valuable industry knowledge - Professional relationships matter here - Sales skills improve through experience

Cons

You can't hit sales targets without consistent effort and initiative.

2.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Can't think of anything to be honest.

Cons

The place is an absolute circus, and leadership keeps changing direction with no heads up. You can spend weeks on something and then suddenly it doesn't matter anymore. Pay is low, benefits are weak, and raises barely move the needle. Works keeps piling up, but no one adds support, no standardized training, so people end up doing way more than they should. There's tension between teams, and it creates constant anxiety even outside of work. Another thing that stands out is how unclear everything feels most of the time. Their priorities change at all the time. Even when you ask for guidance, the answers are inconsistent. It makes simple tasks take longer than they should. You end up second guessing your work a lot. That uncertainty builds up and adds to the anxiety. It's hard to stay confident in that kind of set up. There's also not much recognition for effort, which makes it harder to stay motivated. People put in extra hours and it barely gets noticed. There's no real reward for going the extra mile, Over time, that starts to wear people down. You can see in how quickly others lose interest or leave. It creates a cycle where burnout becomes normal. Staying long term just doesn't feel worth it. Just don't work here, you can find easier jobs with people that don't suck.

3
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