Pros
If you're fresh out of college, looking to get into the SaaS/martech industry, or eventually want to work at one of the larger SaaS companies located in Chicago this is a decent place to begin. You'll make the type of friends here that you'll want to hang out with after work some of the time. They're always willing to try the latest sales tool. Additionally, you'll learn how to think quickly on your feet when your customers contact you because of the consistent service disruptions that happen frequently. You won't be fired due to incompetence, ineptitude, or complete disregard for ethics.
Cons
They don't let people go due to incompetence, ineptitude, and at times a complete disregard for ethics. It's widely known that the code base the products are built on is inferior. Commonly referred to as a "house of cards", "dumpster fire", and "hot garbage" by staff it's a root cause of many of the problems the products experience, particularly the flagships products LeadFlow and SourceTrak. These problems are exacerbated when a code push happens because it's never properly Q&A'd and results in the frequent service disruptions I mentioned above. As a result of this the company's core values should be narrowed down to "We'll do what's right for our investors". They only let certain sales people sell their LeadFlow product so if during an interview you ask, "How many of your sales reps are making quota?" you'll get a skewed answer because very few hit quota. During onboarding you will not receive sufficient training and ongoing training doesn't happen either. Competition continues to innovate at a higher rate and puts out more stable products resulting in greater market share.