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      Dialog Direct

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      Dialog Direct reviews

      My time at Dialog Direct - Customer Service Agent Dialog Direct Employee Review

      5.0
      Mar 3, 2020
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      I thoroughly enjoy my job and it stays interesting. It's really easy to approach my Team Lead and Account Manager for any issues or questions I may have.

      Cons

      There are days when I really wish I could work from home. I also wish the hours could be flexible to accommodate doctor appointments and such instead of just losing that day.

      Explore other reviews about Dialog Direct

      5.0
      Sep 20, 2024
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Very friendly and helpful team, co-workers, and supervisors

      Cons

      None really, it was great

      2.0
      May 20, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good employees willing to get the job done

      Cons

      Bad management and underpays employees

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