1.0
Aug 26, 2025
Former employee, more than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
The direct team (office) that I worked with were amazing, from my line manager to my other team members.
Cons
This company is very toxic. They "encourage" you to work late each evening (which they don't tell you during the hiring process) to try and make more sales because during the day there's a lack of calls coming through (the marketing is pretty awful and you end up bored questioning your life decisions each day). 10 years ago they had more sales, better clients, high value. But post-pandemic it's all been dire. They claim to be a luxury travel agents but refuse to take American Express unless a client goes elsewhere, and when they do take it, the fees are deducted from the broker's commission.