Great Place to Work - Member Service Guide Devoted Health Employee Review

5.0
Apr 23, 2025
Recommend
CEO approval
Business outlook

Pros

The company supports it's employees on all fronts

Cons

Can get pretty busy at night

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Devoted Health Response
1y
Hi there! Thank you for taking the time to share your perspective and experience with us as a Member Service Guide! We’re thrilled to hear that you’re enjoying your time here at Devoted Health and that our workplace has had a positive impact on you. We’re delighted to hear that you feel supported to do the best work in treating our members like family. Your insights are invaluable in helping us continue to foster a positive and supportive environment and culture at Devoted. We are committed to ensuring that our employees have the tools and opportunities to thrive, and your feedback is much appreciated. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. Thank you again for sharing your experience and taking the time to leave us feedback. Thanks again, Talent Team @ Devoted Health

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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Devoted Health Response
7h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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