This place has lost its culture. - Certified Pharmacy Technician Devoted Health Employee Review

Hi there, Thank you for taking the time to share your perspective and experience with us as a Pharmacy Technician. We’re happy to hear that you’ve had a positive experience with our healthcare benefit offerings and our generous PTO and holiday policies. We’re sorry to hear that your experience has not been positive recently and appreciate you taking the time to leave us some feedback. We take strides to ensure our employees are heard and respected. Our mission at Devoted Health is to make sure all members are treated like family and your role is an important part of providing valuable member services. We have metrics in place to ensure we are able to achieve our business goals and our performance is aligned to achieve our mission. We do recognize where our rapid growth can result in adjustments to our metrics and processes, and this can cause extra stress on this type of role and team, so we are focused on adding tooling and resources to help our employees. The Pharmacy Technician - Medicare Adherence team has experienced very little voluntary attrition this year (3.8%). We also recognize career advancement is significant in fostering career growth and development. We are committed to creating pathways for advancement within our organization and are exploring ways to enhance these opportunities moving forward. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out to kate.waack@devoted.com. Thanks again, Kate Waack