Best Company - Clinical Pharmacy Technician Devoted Health Employee Review

5.0
Dec 17, 2021
Recommend
CEO approval
Business outlook

Pros

The culture at Devoted is so warm and welcoming, everyone is always willing to help without judgement. It really feels like a giant family! We know that we're all working for the common goal of helping seniors navigate the healthcare system to get the care, attention, and love that they all need. I've never felt so empowered to make decisions based on what's right for a member. Devoted Health and my direct manager always stress how important it is for us to take care of ourselves in order to help our members. They remind us often that we can't pour from an empty cup and t's important to have that work-life balance & be able to prioritize your needs even before your job.

Cons

Things can change quickly being in a startup environment and what you were doing for a process yesterday might not be the same today. Sometimes there will be a change that is intended to fix/improve an individual process that inadvertently impacts another process. With that being said, we know that this happens because we're making improvements and getting better with time.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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Devoted Health Response
2d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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