Pros
You are technically a front office employee, so you get the perks of the clubhouse sale, tickets to each game (if you request them ahead of time), etc. Former managers were kind people. I made many friends from working here. It’s a fun environment on game days; you can take quite a bit of time to go watch from the seats.
Cons
There isn’t any upward mobility from a Ticket Sales and Service Representative position, for which this job review is solely based on. Don’t accept this position if you think it will help you “get your foot in the door” as I have seen many of my former colleagues do. Management wants you there to do two things: sell tickets and answer the phone to many, many upset callers. My call requirement was around 70, per day, but I had to find people to call as I couldn’t rely on decent leads. It gets awkward and I often felt embarrassed pitching a ticket package to a family who came out once to a game three years ago. There are practically no benefits or savings to being a season ticket-holder, only an obligation to attend a lot of games you otherwise wouldn't, and I felt a little guilty when I would get someone to buy. The commission isn’t ideal. I made about 24k total after taxes.