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Design Within Reach

Part of MillerKnoll

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Everything in Decline Mode / Losing Hope - Account Executive Design Within Reach Employee Review

1.0
Dec 30, 2022
Recommend
CEO approval
Business outlook

Pros

- Working with Great Designs

Cons

- Pay has been drastically cut, healthcare costs increased - Crucial departments understaffed and no improvement over last 5 years - the same people who handle escalations are overworked and understaffed, do not respond. I submit a special order and 4 days later still no response - We are often left alone to fend for ourselves when it comes to shipping, escalations which leads to clients going to competitors, theres no go to departments for immediate answers when shipments go missing - Leaders come in excited, skype for few weeks, then go very quiet and no significant changes are made and spew idealistic messages - Big pay/bonus discrepancy between frontline employees and executives, we not paid a living wage - Seems company wants to horde cash to buy other companies but not invest in employee pay/development/benefits

Explore other reviews about Design Within Reach

5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive manager and great learning workshops

Cons

Do not really have any

4.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Strong design heritage and genuinely beautiful product. Local studio leadership and team culture can be excellent depending on location. Real opportunities to take ownership of initiatives if you're proactive. Good exposure to design industry and trade community.

Cons

Compensation has not kept pace with market, particularly for senior retail leadership roles. Enterprise systems and tools lag behind what's standard in the industry. Career pathing and growth opportunities beyond store leadership are unclear. Communication from corporate to field can feel one-directional.

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