4.0
May 15, 2026
Current employee, more than 5 years
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Strong design heritage and genuinely beautiful product. Local studio leadership and team culture can be excellent depending on location. Real opportunities to take ownership of initiatives if you're proactive. Good exposure to design industry and trade community.
Cons
Compensation has not kept pace with market, particularly for senior retail leadership roles. Enterprise systems and tools lag behind what's standard in the industry. Career pathing and growth opportunities beyond store leadership are unclear. Communication from corporate to field can feel one-directional.